Thanksgiving Greetings
New iPhone App!
Team
Darren Kelly, General Manager
Darren Kelly is a seasoned digital media and technology executive. Previously he led the social media marketing practice for The Search Agency. He was the SVP of Business Development for Collective Intellect – a social media analytics company. Prior to that, he was the VP Sales at NetCracker Technology, an enterprise software company. He held strategic and corporate development positions at Level 3 Communications. He was a business strategy consultant at Bain & Company and an investment banking analyst for Burns Fry, a precursor firm to BMO Nesbitt Burns. Darren is a Chartered Financial Analyst (CFA), a Canadian Certified Investment Manager (CIM), holds a Bachelor of Commerce degree from the University of Alberta and an MBA from Harvard University.
Michael Clark, Senior Vice President of Technology
Michael is the Vice President of Technology responsible for the software development and product planning processes to enhance Photobucket's services. He is also responsible for the software architecture, infrastructure, content moderation, and user experience. Michael has more than twelve years of experience developing network and system architectures. Prior to Photobucket, Michael provided engineering services to large enterprise accounts for Network Appliance. Michael has held various director level engineering and technical roles at TouchAmerica, TiGi Corporation, Philips Electronics LMS, Internet Communications Corporation, MediaOne Group, and Citrix Systems. Michael has a BS Degree from the University of Denver.
Heather Dana, Vice President of Customer Service
Heather started at Photobucket in August 2006 and has leadership responsibility for the delivery of world-class services and support to Photobucket users worldwide. With more than 20 years of customer service leadership experience, Heather brings a wealth of operational and strategic knowledge to the position. Prior to joining Photobucket, Heather consulted to Turbine, a leading producer and publisher of online subscription entertainment. Before Turbine, she served as the Vice President of Customer Service at Monster.com where she was instrumental in implementing customer-facing programs and services that dramatically increased customer satisfaction and improved the quality of the customer experience. Heather holds a Bachelor of Arts in Business Management from Boston College, Summa Cum Laude and is a COPC (Customer Operations Performance Center) Registered Coordinator.
Jim Goss, Vice President of Operations
As Vice President of Operations, Jim is responsible for all technical operations and infrastructure at Photobucket. Jim has a broad base of experience serving in operations, engineering, and product management roles in a variety of technology companies. Over more than 10 years, Jim has helped small technology-oriented startups manage rapid growth and success. As one of Level 3 Communications’ earliest employees, Jim led the engineering team responsible for delivering the first nationwide IP-based wholesale dialup network—Level 3’s most profitable product. In addition, Jim has served as a key leader and technical contributor to several Internet service and technology startups. A graduate of Worcester Polytechnic Institute, Jim holds a degree in Mathematics.
Lynn Segal, Vice President of Finance and Administration
Lynn Segal joined Photobucket in October 2008 and serves as VP of Finance & Administration, overseeing our finance, accounting, human resources and legal functions. Prior to Photobucket, Lynn led all decision support and business planning for Yahoo!'s Front Doors business unit, including yahoo.com and my.yahoo.com. Lynn grew her extensive skill set during several years in various finance roles at Oracle and Compaq. Lynn holds a BA in Economics from Cornell University and an MBA from the Kelley School of Business at Indiana University.
Luke Swanson, Senior Director of Product Development
Luke joined Photobucket in 2005 as its first developer. He has been instrumental in the product growth and application development of Photobucket. Luke has led Photobucket’s development team in creating dynamic and scalable services for its users. Prior to Photobucket, Luke developed software at Level 3 Communications. Luke holds a Bachelors of Science in Computer Science from the University of Colorado.